This session is the first of a two-part series on conflict management. Register now for part 2: Conflict Resolution in the Workplace.
Conflict is a common part of life, a natural result of people having different points of view, values, and beliefs. When left unaddressed, workplace conflict can lead to increased absenteeism and reduced productivity. When well managed, conflict can enhance your relationships, deepen your understanding of yourself and others, and stimulate change and growth.
This seminar will provide participants with a framework for assessing the types of conflict common in the workplace and propose strategies for their resolution.
The facilitator of the session will be provided by UBC's Employee and Family Assistance Program provider, Shepell.
By the end of the session, you will be able to:
Recognize the nature and impact of conflict;
Understand the effects of unresolved conflict; and
Apply practical strategies for resolving conflict.