The Foundations of Workplace Coaching Skills - WCS

About this workshop

Goal attainment, improved relationships, professional growth, increased productivity and enhanced resilience are just a few of the benefits of coaching in the workplace. But what does it mean to take a coach approach with the people you work with?

Learning Outcomes

Our work is based on the idea of shared responsibility between the facilitators and participants.

At the end of the session, it is our hope that you will:

  • Understand what a coach approach means, the key principles and what is a coaching mindset
  • Understand how coaching skills compliment and strengthen you wider communication skills
  • Be able to distinguish between coaching and mentoring/counselling/consulting/advising
  • Understand the structure of a coaching conversation
  • Be able to engage in fundamental coaching skills
  • Be able to identify where, when and how you can use coaching in your work at UBC
  • Be able to discern coachable moments and identify when coaching is not the best form of communication


This session is for anyone who wants to:

  1. Gain a better understanding of coaching
  2. Put coaching skills immediately into practice
  3. Wants to enhance their relationships inside of work and beyond

Professional Development

Workshop Registration & Payment Guidelines

For Professional Development Workshop Registration and Payment Guidelines, please click here

You will need your Campus Wide Login (CWL) to complete your registration.

About the facilitator

Yael Blum, CEC, PCC, Director of Organizational Development and Learning, UBC Human Resources Yael has been coaching leaders and teaching coaching skills for over 15 years. As an early contributor to Coaching@UBC, Yael forged essential relationships within what has become a strong community of practice. This led to her appointment on Extended Learning's advisory board for the Certificate in Organizational Coaching and her ongoing involvement as an instructor and mentor coach in that program. Now, from her vantage point of Director of Organizational Development and Learning, she is more motivated than ever to support staff and faculty in mastering the communication skills associated with workplace coaching, recognizing first-hand the value that curiosity, listening, creativity and compassion play in moving our strategic priorities forward.

Heather Turnbull, Program Lead of Coaching@UBC, Human Resources Heather is a graduate of the UBC Certificate in Organizational Coaching and is a Professional Certified Coach (PCC) with the International Coach Federation. Heather brings skills and experience designing and delivering rigorous and robust experiential educational programs, training, and community engagement initiatives for diverse teams and organizations. Heather has worked with individuals and teams to identify innovative and creative opportunities that meet personal priorities, and address the complex problems faced in organizations today. Her work has taken her to Canada, the UK, Kenya, Namibia, and Mozambique.

Professional Development Funding Opportunities

Depending on which UBC employee group you belong to, you may be eligible to access one of several professional development funding programs for this workshop. For information about the UBC PD funding programs, including guidelines and application procedures, click here

For more information, please contact Workplace Learning Associate Caryl Spinelli